FAQ

Orders & Products

How much are DuskLine hats?
Most current DuskLine Co. hat releases are priced at $34.99 unless otherwise shown on the product page.

How do I choose a color?
Available colors appear on each product page. Select your preferred option before adding the hat to your cart.

How do I know if an item is available?
Current availability is shown on the product page. Draft or unreleased products are not available for checkout.

Shipping

Where do you ship?
We currently ship within the United States.

What does shipping cost?
Standard shipping is $8. Orders of $70 or more qualify for free Standard shipping. Express shipping is $15. Final options are shown at checkout.

How quickly do orders ship?
Please allow up to 3 business days for processing before shipment. Tracking is sent when available after the order ships.

Read our full Shipping & Delivery details.

Returns

Do you accept returns?
Yes. Eligible unworn and unused merchandise may be returned within 30 days of delivery.

What if my order is wrong or damaged?
Contact us promptly with your order number and photos so we can review the issue.

Read our full Returns & Refunds details.

After Hours Crew

What is the After Hours Crew?
It is DuskLine Co.'s membership concept built around exclusive hat drops and extra member items. Recurring billing applies only when a recurring plan is displayed and selected at checkout.

Can I cancel a recurring membership?
Yes. When recurring billing is enabled, cancel before your next scheduled renewal to stop future charges.